Last Updated: August 24, 2024

Ada Privacy Policy

Here's the deal with Ada and your privacy: We keep things simple and secure. We only collect the information you give us to make Ada work better for you, like your name and the messages you send. We don't share your personal info with anyone else – period. We don't sell it, we don't rent it out, and we don't give it away. The only time we'd ever share anything is if you specifically tell us it's okay or if the law absolutely requires us to. We work hard to keep your information safe, and we're always here if you have questions or want to know more about your data. Our philosophy is straightforward: your privacy matters, and we're committed to protecting it. We believe that when you're using Ada to help care for your loved ones, the last thing you should worry about is your personal information. That's our promise to you.

  1. Introduction

    Care Harbor, Inc. dba Ada ("we", "our", or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and safeguard your information when you use our Ada caregiver companion service ("the Service").

  2. Information We Collect

    We collect information that you provide directly to us when using the Service, which may include:

    • Personal identifiers (e.g., name, phone number)
    • Communication content with Ada
    • Information about the person you are caring for (as provided by you)
  3. How We Use Your Information

    We use the information we collect solely to:

    • Provide, maintain, and improve the Service
    • Respond to your requests and inquiries
    • Personalize your experience with Ada
  4. Data Sharing and Disclosure

    We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

    We do not sell, rent, or share your personal information with third parties.

    The only exceptions to this are:

    • With your explicit consent
    • To comply with laws or respond to lawful requests and legal process
    • To protect the rights and property of Ada, our agents, users, and others, including to enforce our agreements, policies, and terms of use
  5. Data Security

    We implement appropriate technical and organizational measures to protect the information we collect and store. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

  6. Your Rights

    Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided in the "Contact Us" section.

  7. Children's Privacy

    The service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

  8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

  9. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: ada@careharbor.app

Get notified when we have major enhacements.

Stay at the forefront of caregiving support! Sign up for our newsletter and be the first to know about Ada's game-changing updates. We're constantly evolving to meet your needs.